The payment status is not updated

Verify that your API keys are correct

Steps

  1. Log in to your Gambio dashboard.

  2. Go to Modules icon-puzzle-piece.png > Modules-Center.

  3. Select Mollie from the module list.

  4. Click Edit.

  5. Note the API keys.

  6. In your Mollie Dashboard, go to Developers > API keys .

    The API keys you see there should be the same as the keys in your Gambio dashboard,

Verify that your shop is live

Steps

  1. Log in to your Gambio dashboard.

  2. Go to Content icon-magic-wand.png > Shop Online/Offline.

  3. Switch on the Actual shopstatus toggle.

  4. Click Save.

Verify that your shopshop processed the notification successfully

Steps

  1. Log in to your Gambio dashboard.

  2. Go to Modules icon-puzzle-piece.png > Modules-Center.

  3. Select Mollie from the module list.

  4. Click Edit.

  5. Scroll down to Notifications.

  6. Check whether the notification indicates that the update failed.

Verify that the webhook call worked

Steps

  2. Click Orders in the left navigation bar to go to the Orders page.

  3. Select the order.

  4. Check the webhook call status.

  5. If the call was unsuccessful, contact our customer support team.

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