Issue a refund
To issue a refund, you have the following options depending on the payment method that your customer used:
Refund for a specific amount: If the payment method used the Payments API.
Refund for each order item separately: If the payment method used the Orders API.
Warning
If you're switching to Mollie Payments for Lightspeed from Lightspeed Payments by Mollie, keep in mind that you need to be able to process refunds on former orders.
To ensure that former orders are accessible, turn off all payment methods in Lightspeed Payments by Mollie, but keep the app itself enabled.
In Lightspeed eCom, you issue a refund by adding a credit invoice. Follow Refunding orders.